Managing Client Real Estate Assets
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--- id: KB-ACC-007 module: accounts sub_module: real-estate title: Managing Client Real Estate Assets category: how-to applies_to: - user_type: advisor - role: financial_advisor products: - IFANOW Portfolio Management platform_area: clients related_workflows: - client-asset-management - portfolio-review depends_on: - KB-CLI-001 access_level: advisor source: code_extraction source_files: - repo: ifanow-futurewise files: - AccountsController.java - RealEstateService.java - RealEstateDao.java last_extracted: '2026-02-17' confidence: medium version: 1 tags: - real estate - property assets - client assets - property management - asset tracking - property portfolio --- ``` ## Overview The Real Estate Asset Management feature allows financial advisors to track and manage their clients' real estate holdings as part of their overall portfolio. This feature helps advisors maintain a complete picture of client wealth by recording property details, values, and ownership information for comprehensive financial planning and reporting. • Add new real estate properties to a client's asset portfolio with complete details • Edit existing property information to keep records current and accurate • Remove properties from tracking when they are sold or no longer owned • Access standardized property data and categories for consistent record keeping • Send property portfolio summaries to clients via email for review and documentation ## Prerequisites and Access You need an active IFANOW advisor account with client management permissions to use this feature. Navigate to **Clients** → Select a client → **Assets** → **Real Estate** to access the real estate management tools. ## How to Add a New Real Estate Property Add a property to track it as part of your client's asset portfolio. 1. Click **Add Property** in the Real Estate section 2. Fill in all required property details including address, property type, and current value 3. Select the ownership classification (the system automatically marks this as a real asset) 4. Enter purchase date and any relevant notes 5. Click **Save Property** The system confirms successful addition with a message and the property appears in the client's real estate portfolio immediately. ## How to Access Property Setup Data Retrieve standardized data options before adding properties to ensure consistent categorization. 1. Click **Get Setup Data** or access it automatically when opening the add property form 2. Review available property types, ownership categories, and other dropdown options 3. Use this reference data to complete property forms accurately If no setup data is available, you'll see a "no content" message and should contact your system administrator. ## How to Edit Property Information Update existing property details to maintain accurate portfolio records. 1. Locate the property in the client's real estate list 2. Click **Edit** next to the property you want to modify 3. Update any fields that have changed (value, ownership details, notes, etc.) 4. Click **Save Changes** The system confirms the update and the revised information is immediately reflected in the portfolio. ## How to Remove a Property Deactivate a property when it's no longer part of the client's portfolio. 1. Find the property you want to remove in the real estate list 2. Click **Delete** or **Remove** next to the property 3. Confirm the removal when prompted Successfully removed properties disappear from the active portfolio but may be retained in historical records for audit purposes. ## How to Email Property Portfolio Summary Send a formatted property portfolio summary to your client for their records. 1. Navigate to the client's real estate portfolio section 2. Click **Email Portfolio** or **Send Summary** 3. Review the generated HTML template showing all property details 4. Confirm recipient information and click **Send Email** The system attempts to send the email and provides confirmation of successful delivery or notification if sending fails. ## Rules and Limits • All real estate assets are automatically classified as "real assets" in the system for regulatory compliance • Property removal only deactivates the record rather than permanently deleting it • Email functionality requires valid client email addresses and active email service configuration • Property values and details can be updated at any time without workflow restrictions • Each property addition generates a unique system identifier for tracking purposes ## Common Questions **Can I track both residential and commercial properties for the same client?** Yes, the system supports multiple property types and you can add unlimited properties of any type to a client's portfolio. **What happens to property records when I remove them?** Properties are deactivated rather than deleted, so they disappear from active portfolios but remain in the system for historical reporting and compliance purposes. **Can clients see their property portfolios directly?** Clients receive property information through email summaries you send them, but direct client portal access depends on your IFANOW configuration. **How often should I update property values?** Update property values whenever you receive new appraisals, assessments, or market valuations to maintain accurate portfolio reporting. **What if the email summary fails to send?** Check that the client has a valid email address on file and try again. Persistent failures may indicate email service issues requiring administrator assistance. ## Troubleshooting **Problem:** Property addition fails with no success confirmation **Cause:** Required fields may be missing or contain invalid data formats **Fix:** Verify all mandatory fields are completed with appropriate data types and retry the addition **Problem:** Setup data shows "no content available" message **Cause:** Global property reference data hasn't been configured in the system **Fix:** Contact your system administrator to load the required property type and category reference data **Problem:** Property updates don't save or show error messages **Cause:** Data validation failures or system connectivity issues during the update process **Fix:** Check your internet connection, verify data formats match requirements, and retry the update **Problem:** Email portfolio summary generates errors during sending **Cause:** Invalid client email address, missing email template configuration, or email service disruption **Fix:** Verify client email accuracy, check with administrator about email service status, and ensure templates are properly configured ## Related Features This feature connects with the broader Client Asset Management system for comprehensive portfolio tracking. Property records integrate with overall client wealth calculations and portfolio reporting tools. Email functionality depends on the system's general communication services and client contact management features.
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--- +++ @@ -1,113 +1,116 @@ ``` -### Section 1: Overview -The Real Estate Asset Management feature allows financial advisors to track and manage their clients' real estate holdings as part of their overall investment portfolio. This includes residential properties, commercial real estate, and investment properties that contribute to the client's net worth calculation and financial planning strategies. +## Overview -• Add new real estate properties with detailed property information and current valuations -• Edit existing property details including market values and ownership structures -• Remove properties that have been sold or are no longer relevant to the portfolio -• Send property summary reports to clients via email -• Access global real estate data for property categorization and market benchmarking +The Real Estate Asset Management feature allows financial advisors to track and manage their clients' real estate holdings as part of their overall portfolio. This feature helps advisors maintain a complete picture of client wealth by recording property details, values, and ownership information for comprehensive financial planning and reporting. -### Section 2: Prerequisites and Access -You must have an active IFANOW advisor account with portfolio management permissions. The client account must be fully set up and verified before adding real estate assets. +• Add new real estate properties to a client's asset portfolio with complete details +• Edit existing property information to keep records current and accurate +• Remove properties from tracking when they are sold or no longer owned +• Access standardized property data and categories for consistent record keeping +• Send property portfolio summaries to clients via email for review and documentation -**Navigation:** Dashboard → Client Portfolio → Assets → Real Estate +## Prerequisites and Access -### Section 3: How-To Steps +You need an active IFANOW advisor account with client management permissions to use this feature. Navigate to **Clients** → Select a client → **Assets** → **Real Estate** to access the real estate management tools. ## How to Add a New Real Estate Property -Add a client's real estate property to track it as part of their investment portfolio. -1. Navigate to the client's portfolio and select "Real Estate" under Assets -2. Click "Add Property" button -3. Complete the property details form with address, property type, and current market value -4. Select the ownership structure (sole ownership, joint ownership, etc.) -5. Upload any relevant property documents if required -6. Click "Save Property" to add it to the portfolio -7. The system confirms the property has been successfully added and displays it in the real estate summary +Add a property to track it as part of your client's asset portfolio. -**After completion:** The property appears in the client's asset allocation and contributes to their total net worth calculation. +1. Click **Add Property** in the Real Estate section +2. Fill in all required property details including address, property type, and current value +3. Select the ownership classification (the system automatically marks this as a real asset) +4. Enter purchase date and any relevant notes +5. Click **Save Property** -## How to Update Real Estate Property Information -Modify existing property details to reflect current market conditions or ownership changes. +The system confirms successful addition with a message and the property appears in the client's real estate portfolio immediately. -1. Go to the client's Real Estate assets section -2. Locate the property you want to update and click "Edit" -3. Modify any necessary fields such as current market value, property improvements, or ownership details -4. Review all changes for accuracy -5. Click "Update Property" to save the modifications -6. The system confirms the property information has been successfully updated +## How to Access Property Setup Data -**After completion:** Updated values immediately reflect in portfolio calculations and client reports. +Retrieve standardized data options before adding properties to ensure consistent categorization. -## How to Remove a Real Estate Property -Remove a property from the client's portfolio when it has been sold or is no longer owned. +1. Click **Get Setup Data** or access it automatically when opening the add property form +2. Review available property types, ownership categories, and other dropdown options +3. Use this reference data to complete property forms accurately -1. Access the client's Real Estate assets section -2. Find the property to remove and select it -3. Click "Remove Property" or "Delete" option -4. Confirm the removal when prompted by the system -5. The system processes the removal and updates the portfolio +If no setup data is available, you'll see a "no content" message and should contact your system administrator. -**After completion:** The property no longer appears in the client's asset summary and is excluded from net worth calculations. +## How to Edit Property Information -**Warning:** Removing a property is permanent and cannot be easily undone. Ensure the property has actually been disposed of before removal. +Update existing property details to maintain accurate portfolio records. -## How to Send Real Estate Summary to Client -Email a comprehensive real estate portfolio summary to your client. +1. Locate the property in the client's real estate list +2. Click **Edit** next to the property you want to modify +3. Update any fields that have changed (value, ownership details, notes, etc.) +4. Click **Save Changes** -1. Open the client's Real Estate assets section -2. Click "Email Summary" or "Send Report" button -3. Review the email template that will be sent to the client -4. Add any personalized message or notes in the designated field -5. Verify the client's email address is correct -6. Click "Send Email" to deliver the report -7. The system confirms the email has been successfully sent +The system confirms the update and the revised information is immediately reflected in the portfolio. -**After completion:** The client receives a detailed summary of their real estate holdings via email. +## How to Remove a Property -### Section 4: Rules and Limits -• Real estate properties must have a valid address and current market valuation to be added to the portfolio -• Property ownership type must be specified and cannot be left blank -• Only active properties can be included in portfolio calculations and client reports -• Property deletions are permanent and immediately remove the asset from all portfolio calculations -• Email reports can only be sent to verified client email addresses -• Property values must be positive numbers and cannot exceed system-defined maximum limits -• Each property is automatically classified as a "real asset" for portfolio categorization purposes +Deactivate a property when it's no longer part of the client's portfolio. -### Section 5: Common Questions -**Q: Can I add multiple properties for the same client?** -A: Yes, you can add unlimited real estate properties to a single client's portfolio, including residential homes, investment properties, and commercial real estate. +1. Find the property you want to remove in the real estate list +2. Click **Delete** or **Remove** next to the property +3. Confirm the removal when prompted -**Q: What happens to portfolio calculations when I update a property value?** -A: Portfolio totals, asset allocation percentages, and net worth calculations update immediately when you modify any property valuation. +Successfully removed properties disappear from the active portfolio but may be retained in historical records for audit purposes. -**Q: Can I restore a property after deleting it?** -A: No, property deletions are permanent. You would need to re-add the property with all its details if it was removed by mistake. +## How to Email Property Portfolio Summary -**Q: What information is included in the client email report?** -A: The email contains a summary of all real estate holdings, current valuations, property types, and the total real estate allocation within their overall portfolio. +Send a formatted property portfolio summary to your client for their records. -**Q: How often should I update property values?** -A: Property values should be updated at least annually or whenever significant market changes occur to ensure accurate portfolio representation. +1. Navigate to the client's real estate portfolio section +2. Click **Email Portfolio** or **Send Summary** +3. Review the generated HTML template showing all property details +4. Confirm recipient information and click **Send Email** -### Section 6: Troubleshooting -**Problem:** Property cannot be added to the client portfolio -**Cause:** Required fields such as property address, valuation, or ownership type are missing or invalid -**Fix:** Complete all mandatory fields with valid information before attempting to save the property +The system attempts to send the email and provides confirmation of successful delivery or notification if sending fails. -**Problem:** Email report fails to send to the client -**Cause:** The client's email address is invalid, unverified, or the email template contains errors -**Fix:** Verify the client's email address is current and properly formatted, then retry sending the report +## Rules and Limits -**Problem:** Property deletion option is not available -**Cause:** System permissions may not allow property deletion or the property may be linked to other financial calculations -**Fix:** Check your user permissions for asset management and ensure no dependent calculations are preventing the deletion +• All real estate assets are automatically classified as "real assets" in the system for regulatory compliance +• Property removal only deactivates the record rather than permanently deleting it +• Email functionality requires valid client email addresses and active email service configuration +• Property values and details can be updated at any time without workflow restrictions +• Each property addition generates a unique system identifier for tracking purposes -**Problem:** Updated property values don't reflect in portfolio totals -**Cause:** The system may need time to recalculate portfolio values or there may be a temporary processing delay -**Fix:** Refresh the client portfolio page and wait a few moments for calculations to update, then verify the changes appear correctly +## Common Questions -### Section 7: Related Features -This feature integrates with the Client Account Management system for accessing client information and the Portfolio Analytics module for calculating asset allocation percentages. It also connects to the Email Communication system for sending client reports and the Document Management feature for storing property-related files. The Net Worth Calculation engine depends on real estate valuations to provide accurate client financial summaries. +**Can I track both residential and commercial properties for the same client?** +Yes, the system supports multiple property types and you can add unlimited properties of any type to a client's portfolio. + +**What happens to property records when I remove them?** +Properties are deactivated rather than deleted, so they disappear from active portfolios but remain in the system for historical reporting and compliance purposes. + +**Can clients see their property portfolios directly?** +Clients receive property information through email summaries you send them, but direct client portal access depends on your IFANOW configuration. + +**How often should I update property values?** +Update property values whenever you receive new appraisals, assessments, or market valuations to maintain accurate portfolio reporting. + +**What if the email summary fails to send?** +Check that the client has a valid email address on file and try again. Persistent failures may indicate email service issues requiring administrator assistance. + +## Troubleshooting + +**Problem:** Property addition fails with no success confirmation +**Cause:** Required fields may be missing or contain invalid data formats +**Fix:** Verify all mandatory fields are completed with appropriate data types and retry the addition + +**Problem:** Setup data shows "no content available" message +**Cause:** Global property reference data hasn't been configured in the system +**Fix:** Contact your system administrator to load the required property type and category reference data + +**Problem:** Property updates don't save or show error messages +**Cause:** Data validation failures or system connectivity issues during the update process +**Fix:** Check your internet connection, verify data formats match requirements, and retry the update + +**Problem:** Email portfolio summary generates errors during sending +**Cause:** Invalid client email address, missing email template configuration, or email service disruption +**Fix:** Verify client email accuracy, check with administrator about email service status, and ensure templates are properly configured + +## Related Features + +This feature connects with the broader Client Asset Management system for comprehensive portfolio tracking. Property records integrate with overall client wealth calculations and portfolio reporting tools. Email functionality depends on the system's general communication services and client contact management features.